Phlebotomist II (Former Employee) – Memphis, TN – February 11, 2017
Quest does not care for their employees safety, they expect for you to work in clients offices & accept being treated bad. When you ask to be moved out of a unsafe environment they will tell you they have no place for you. It takes them forever to give you a raise & its only 5 cent plus they want you to collect their money when clearly there is nothing in a Phlebotomist job description that says bill collector. I would never work for them again.
Pros
Manager was the absolute best
Cons
No raise, unsafe environments, collect their money
Plenty of experience to gain.
Lab Associate I-Special Hematology (Current Employee) – West Hills, CA – November 16, 2016
A high volume laboratory that constantly keeps you on your toes.
You learn how to manage your time in order to do your job productively and efficiently. Management expects you to be able to do your job without too much supervision. Co-workers are great and quite easy to get along with and are almost always there to give you a helping hand. Hardest part of the job is being able to manage the different hours they may give you if they are short handed. The best part of the job is that your constantly learning new tasks so that no day is ever routine.
You learn how to manage your time in order to do your job productively and efficiently. Management expects you to be able to do your job without too much supervision. Co-workers are great and quite easy to get along with and are almost always there to give you a helping hand. Hardest part of the job is being able to manage the different hours they may give you if they are short handed. The best part of the job is that your constantly learning new tasks so that no day is ever routine.
Pros
Good benefits
Cons
Time strains on work productivity
Unsatisfactory
Insurance Risk Assessment Interviewer I (Former Employee) – Lees Summit, MO – November 23, 2016
I have never posted a bad review on any employers that I have worked for before, but this one was different. At this company you are considered a number and not a person. Some parts of the policy were very unfair to the employees. Management was not all bad, but some of them were very inconsiderate and obnoxious to say the least. Compensation could have been better, but benefits were good. I am very glad that I have been relieved from this company. It was very difficult to be effective in this position because of the criteria and expectations. We had to sit for hours trying to process the interviews to a suggested perfection expected not to mention how long some of the interviews were. This was not always easy to do because applicants are most sensitive to answering a lot of medical history questions. No matter how hard you try it was not good enough. This position caused quite a bit of stress .The Company had a high turn-over rate. I would not refer anyone to work here. That is because I do care about people in general.
Pros
Good Benefits
Cons
Not a good place to work
Customer service
Customer Service (Former Employee) – Auburn Hills, MI – February 26, 2017
I initially was responsible for inputting diagnosis codes for lab work in order to send it to insurances. I later became responsible for working in the phone bank. There, I took phone calls from patients that had received a bill and did not understand it. It was my responsibility to work with the customer to understand why this was happening. I also was responsible for completing reports that were created when a secondary insurance had not been billed or when the explanation of benefits that the customer had received did not match what was being billed.
Really enjoyed this employer
SENIOR ENVIRONMENTAL HEALTH & SAFETY SPECIALIST (Former Employee) – Sacramento, CA – January 24, 2017
Great place to work. I really enjoyed the management staff and employees. Very fast paced place to work. Continuous improvement culture is always a plus. Company is very supportive of furthering career objectives through training and schooling.
Pros
Great management, decent insurance and benefits, great people.
Cons
Staffing is minimal.
Love the company, management and excellent overall workplace morale!
Laboratory Assistant I, PSR I (Former Employee) – Chantilly, VA, Manassas, VA – January 9, 2017
I have worked for Quest Diagnostics, Inc. two different times and places and have loved my employment there! They are a fantastic company that has their employees' best interest in mind and still aspire to achieve top notch customer service whether it's behind the scenes in the laboratory handling/testing patient specimens or the front lines of phlebotomist interacting with the patients. Can't say enough great things about this company.
Pros
Excellent pay, high quality benefits, etc.
Cons
None
Quest is a GREAT company to be.
Customer Service Representative (Current Employee) – Lenexa, KS – January 19, 2017
I learned so much from Quest and still am learning from them. They have great pay and benefits and definitely room for growth. I will say that the only reason I am looking else ware for work is due to new management. I love Quest as a company but I can't handle the politics and favoritism.
Pros
Great company, Good Benefits, Good Pay
Cons
Poor Management
High quality product - high productivity workplace environment
Employee (Former Employee) – Tucker, GA – November 15, 2016
Quest drives for process improvement throughout the corporation reflecting in new and innovative ways to perform.
Good stable company. Competent management in place. Run like a major corporation which leads to National deliverable focus vs. local deliverables which may be more applicable to your region.
Good stable company. Competent management in place. Run like a major corporation which leads to National deliverable focus vs. local deliverables which may be more applicable to your region.
Pros
Stable. Competent management. Great benefits.
Cons
High volume workflow. Each employee works very hard for their 8 hour day.
this was a temp to hire position a very good job that i wanted to stay with
Phlebotomy Technician (Former Employee) – Orange Park, FL – November 28, 2016
fun and excitied to be there the management was awesome and my co-workers we was a team the hardest part of the job was leaving when i was offered a position the salary was lower if got hired on i couldnt except but this was a great job orange park florida
Pros
team work i learned how to do drug screen i learned how to process the blood
Cons
the pay was the only problem
Horrible Management
Billing Representative (Former Employee) – West Hills, CA – October 1, 2016
They lie, promise raises that never happen. If you are lucky enough to get one it's $0.08 after a year. They do not value their employees. Every day threatened that you are replaceable. Unable to transfer to different positions. Your manager will say bad things about you to ensure that you can never leave or transfer. Never able to get time off, even if planned and requested months in advance.
Pros
Experience that you can take to a better job.
Cons
Low pay, horrible management, no time off
Good work culture and top leadership
National Director Supply Management (Current Employee) – Collegeville, PA – February 2, 2017
Good company and work environment. The company is focused on patient care and up to date testing. Quest has a good culture and the CEO is moving the company in the right direction.
Pros
good benefits and culture
Cons
pay and advancement
Fast paced enviroment
Site Coordinator (Former Employee) – Tomball, TX – March 6, 2017
Horrible management! Had to take extended lunches to get rid of overtime, Scheduling enough employees was always lacking, PTO was never approved due to scheduling issues. I enjoyed the fast pace environment, and the different variety of patients. I would typically draw anywhere from 20-60 patients a day.
Pros
Good Benefits
Cons
Bad mangagement
Great company to work for. Great salary, and benefits
Patient Serivice Representative II (Current Employee) – Braselton, GA – January 23, 2017
If your looking for job security this is the company to work for. Quest has excellent benefits and competetive salary. Flexible work schedules. The only thing I would change is the opportunity to continue my education and working around my schedule
Attractive Compensation and Benefits
Molecular Diagnostics Medical Technologist (Former Employee) – Lenexa, KS – December 31, 2016
Competitive pay rate. Nice benefits package. Comprehensive training. Always something to do–time passes quickly. Nice to be helping patients and clinicians by providing results to ordered tests. I liked being able to listen to my music while I worked.
Pros
Gym, cafeteria, lab week
Cons
A little bit cliquey (hard to make new friends)
Na
Patient Service Representative (Current Employee) – Oakdale, CA – January 12, 2017
I learned how to order labs, process them, and had plenty of practice drawing and getting my anchor down. I also helped get my clinic in the blue with wait times and patient satisfaction. When I miss a stick that's what I find the hardest, I'm very hard on myself. When I make my patients day.
Pros
great hours, 401k
Cons
No Advancement
Great place to work
Accounts Payable Customer Service Rep (Current Employee) – Collegeville, PA – February 21, 2017
I love working for Quest. Such a great company to work for. Great benefit, colleagues and great supports from the management team. Quest is such a valuable company to work for.
Pros
Great benefits and pay scale
Cons
no advancement opportunity
Extremely poor management and supervisors
Specimen processor (Former Employee) – Tampa, FL – December 1, 2016
The place is ran like a sweat shop, all about production and numbers. The manger of processing watches people on camera and pretends to be all the good of company but is only to make himself look good. The supervisors are all lying puppets. I wouldn't recommend this as a long term place to work.
Pros
Good pay and benefits
Cons
Management, and supervisors
Under paid and over worked. Core values diminished
Manager (Former Employee) – Florida – July 27, 2016
Used to be a great company, until they hired management with no people skills. Yes fast paced, yes high volume company. Benefits are competitive and most coworkers are patient driven. Working for this company is an insult to employees. You are a number and can be replaced with PT employees easily. Women get paid less. If you are required to work overtime..... Dont expect to get paid for it. Then you are punished for working more as required by the department.
A global company who preaches "patients first" sure needs common sense. Be careful if you become a patient while your an employee. ..why because they truly don't care, no empathy and they steal your life. .
Good luck and dont believe anything they tell you..you can see the character of their actions.
Previously over 10 years employed. ... Glad I left
A global company who preaches "patients first" sure needs common sense. Be careful if you become a patient while your an employee. ..why because they truly don't care, no empathy and they steal your life. .
Good luck and dont believe anything they tell you..you can see the character of their actions.
Previously over 10 years employed. ... Glad I left
Pros
Good health packet, time off
Cons
Over worked and a selfish company
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